Term and Conditions

Welcome to Aqua Adventure Shop! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from aquaadventureshop.com, you agree to these terms. Please read them carefully.

1. General Information

Company: Water Sports Shop

Address: 812 Luke Lane, Las Vegas, US 87701

Contact: [email protected]

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account, you must provide accurate information and keep your credentials secure. You are responsible for all activities under your account.

2.2 Age Requirement

You must be at least 18 years old to purchase from our shop. Junior products must be purchased by adults.

2.3 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data
• Misrepresent your identity or location
• Return used or damaged items that don’t qualify for returns

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in describing our water sports equipment including:

• Foils (Duotone, F-One, and other brands)
• Kites and wings
• SUP boards (round and hardshell)
• Windsurf boards
• Kayaks and accessories
• Changing gear (ponchos, robes)
• Junior wetsuits (summer, winter, and rash vests)

However, slight variations in color or design may occur. Product images are for illustration purposes.

3.2 Product Availability

All products are subject to availability. We may cancel orders if items become unavailable.

3.3 Product Use

Water sports equipment carries inherent risks. You are responsible for:

• Using products as intended
• Following all safety guidelines
• Wearing appropriate safety gear
• Ensuring proper skill level for equipment

4. Orders and Payments

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive an order confirmation email.

4.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Shipping

We ship worldwide except to certain Asian countries and remote locations. Options include:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after shipping
• Free Shipping (Orders over $50): EMS, 15-25 business days after shipping

Note: Delivery times are estimates and not guaranteed. Customs fees may apply for international orders.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items. To qualify:

• Items must be unused and in original condition
• Original packaging must be included (especially for foils and boards)
• Tags must be attached

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Changing ponchos and robes
• Junior wetsuits (all seasons) and rash vests
• Personalized/custom items
• Used equipment

5.3 Return Process

1. Email [email protected] with your order number and reason for return
2. We’ll provide return instructions within 24 hours (weekdays)
3. Package and ship your return following our instructions
4. Refunds are processed within 3-5 business days after we receive your return

6. Intellectual Property

All content on our website (logos, text, images, etc.) is our property or used with permission. You may not:

• Reproduce, modify, or distribute our content
• Use our branding without permission
• Reverse engineer our website or products

7. Liability Limitations

7.1 Product Liability

We are not liable for:

• Injuries resulting from product misuse
• Damage from improper maintenance
• Consequential damages from product use

7.2 Website Use

We strive to keep our website accurate and available, but we’re not liable for:

• Temporary unavailability
• Technical errors beyond our control
• Third-party content linked from our site

8. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we handle your personal information.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

10. Governing Law

These terms are governed by Nevada state laws. Any disputes will be resolved in Nevada courts.

Last Updated: [Insert Date]